Membership... is open to people working in consumer affairs, including:


  • Front-line advice and enforcement staff

  • Consumer educators

  • Service managers

  • Policy officers

  • Statutory and non-statutory sectors

  • Regulatory and self-regulatory bodies

  • Individuals in business


‘Consumer affairs’ is defined as working to protect or promote

the interests of consumers, or delivering a compliance or

customer service role in a business that trades with consumers.

How much does it cost?


 Type of Membership: 

  • Full Member – applicants who meet the membership criteria. £25 

  • Unwaged – applicants who meet the criteria and are retired

or have no income from employment.  £10

  • Affiliate - applicants working in business who support the

aims and objectives of the Institute.  £60

After the first year, a £5 discount is offered to full members who pay their own subscriptions promptly. Discounts are not available if an invoice is required.

Affiliate Membership - is for organisations or businesses that satisfy the Executive that their aims and objectives are in line with those of the Institute.


Affiliate members may attend meetings, including the AGM, and may speak at the discretion of the chair.


 Affiliate members may not:       

                                           Vote at any meeting

                                           Hold office within the Institute


For more information, either use the form or contact details below:

Membership subscriptions are due in January.


If you joined after the 1st of November you do not have to pay a renewal fee the following January.


All members must complete a membership renewal form each year.


Download a membership renewal form here.

Membership: Jacqui King

Phone: 01403 754718




Download application form in Word format.

Website created by Craig Streeter - If you would like to make an inquiry please click here.