THE INSTITUTE OF CONSUMER AFFAIRS

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Welcome to the web site of the Institute of Consumer Affairs


Our Aim

The Institute of Consumer Affairs (ICA) is a professional body for people working in consumer protection, established in 1974.  Institute members work in local authorities, grant aided advice agencies and consumer affairs organisations throughout the United Kingdom.

 

The Institute aims to promote and protect the interests of the consumer by supporting the development of high quality consumer advice services and sharing experience gained from the 'front line' with regulators, government and consumer representative bodies.

 

 


Contact Information

Our Institute is run by volunteers who work for other organisations and the Institute cannot provide a telephone contact service. If you want to contact us then please email us. 

Electronic mail
General Information: secretary "at" icanet.org.uk
 
If you have a consumer complaint contact:
www.consumerdirect.gov.uk

An apology -: because of increased spamming, we have had to take action to stop our email addresses being misused. On this website therefore most @ symbols have been removed from displays.

 

  Send mail to webster "at" icanet.org.uk with questions or comments about this web site.
© 26/01/2009 Institute of Consumer Affairs