The Institute of Consumer Affairs

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Keeping members in the know

We publish a quarterly magazine, Help and Advice. It is available free to members only. Some past issues are available from Jacqui King. We may eventually be able to place old issues on this website but at present do not have the storage space.. 

If you would like to submit contributions for possible inclusion on the website or for distribution through newsletter to members then material can be accepted in most PC compatible formats.  We reserve the right to make stylistic alterations and edit to fit. 

You are free to quote extracts from this website and our newsletters provided the source is acknowledged.  If you wish to make copies of extracts you are permitted to do so.  We take all reasonable care to ensure accuracy but neither the Institute nor its officers can accept liability for the consequences of any errors or omissions.

Contributions of articles and comment can be emailed to  
publications "at" icanet.org.uk

Our Spring 2009 issue is available here to download as a pdf file

In Help & Advice 60 (Summer 2007), there was an article by Peter Shears. Download the complete article here as a pdf file.